<p>You need to read and accept all the provisions in this Privacy Policy in order to use our website, being http://www.thisisme.com (“this Website”) and/or our services. By accepting this privacy policy, you are deemed to have read and agreed with all the provisions thereof. If you do not agree with anything in this Privacy Policy, then you may not use this Website and any of the services available therefrom.</p><h2>Introduction</h2><p>We strive to ensure that your privacy is protected. This Privacy Policy therefore set out the manner in which we collect, use, process, disclose, transfer and retain your personal information. “ThisIsMe”, “our”, “us”, or “we” means, ThisIsMe (Pty) Ltd with registration number 2014/136237/07. “You” and/or “your” means you, the viewer and/or user of this website. “ThisIsMe Staff” means any of our directors, executive, officers, employees, managers, agents, contractors and/or consultants. “Personal Information” means personal information as defined in Section 1 of the Protection of Personal Information Act, 2013 No. 4 of 2013.. “POPI” means the Protection of Personal Information Act No. 4 of 2013. “NCA” means means the National Credit Act No. 34 of 2005.</p><h2>Compliance with laws and legislation</h2><p>We comply with the NCA ,POPI and the principles outlined in Sections 50 and 51 of the Electronic Communications and Transactions Act, 2002 (No.25 of 2002) which govern your right to having your personal information kept private of which these principles are covered in this privacy policy. This privacy policy is incorporated into and is subject to our Terms and Conditions as reflected on this Website. We limit the use, transfer, processing and disclosure of Personal Information to include only what is permitted and prescribed in terms of the NCA, POPI and/or other relevant legislation or where you have consented to such collection, use, transfer, processing and disclosure. The confidentiality of your Personal Information is of the utmost importance to us. Unless we have your consent or permitted in terms of relevant legislation, we will not sell, rent or lease your Personal Information to others. We will not use or share your Personal Information in ways unrelated to the circumstances described in this privacy policy.</p><h2>Registering With Us</h2><p>Whereas visiting this website does not require you to impart any personal information, to access this website’s full service and/or register on this website we would require some basic personal information. You will provide your e-mail address and a secure password. Once we have verified your email address we will request your full name, date of birth and your national identity number (or passport number), and/or thereafter by you actively updating or supplementing your Personal Information. We may require the following further information, once you have registered with us, which includes but is not limited to:</p><ul>	<li>Your sex;</li>	<li>Your physical address;</li>	<li>Your work address;</li>	<li>Your mobile phone number; and</li>	<li>Your bank account number. (Used to pay money into your account for verification purposes)</li></ul><h2>How We Utilize Basic Personal Information</h2><p>The name and email address you supply are used to register your account with us and have full access to this Website and/or our services along with direct correspondence. Your username (your e-mail address) and secure password is for your convenience – simply log in with your details and change your password to something more memorable (It’s not a bad idea to change this password every now and then to keep your profile as secure as possible). Should there be any alterations to your account settings, we will notify you via your provided mobile number or email address to check authorization of these changes.</p><p>We use your personal and corporate details to manage and administer your use of this Website and fulfil our contractual obligations, including to verify your identity with our service providers with your prior authorisation. Along with the basic personal information required for registration and account changes, we perform statistical analyses on users’ behaviours when visiting this Website. This data allows us to determine your interests in various areas of the site so we can enhance user experience whilst customizing content and layout, too.</p><p>We may also request participation in surveys, which give us valuable customer opinions. If you send an email to a friend referring our site, we may request their email address in order to send along our one-time invitation email to visit our site. We store this information for one purpose: to send our invitation email. Should your referred friend wish to request this information be removed from our database, they are free to do so by contacting us at <a href="mailto:info@thisisme.com.">info@thisisme.com.</a></p><p>If we should sell, transfer or close our business, or undergo a merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation, then we shall be entitled to transfer, sell or assign any or all information collected via this Website (including your personal information) to one or more relevant third parties, but only to be used by them in accordance with the provisions of this Privacy Policy and in compliance with POPI. We will not sell or rent any of your personal information to third parties for their marketing purposes and only provide your personal information to third parties as described in this Policy or as required by law. Your bank account number is only used by us to pay money into your account for verification purposes and for no other use whatsoever. We may use your personal information to contact you for support, renewal, upgrades and subscription to new services. Our staff shall ensure and have agreed to keep your personal information private and confidential in terms of our confidentiality agreements and policies. Unless permitted by the laws or with your consent, we do not use any of your Personal Information concerning the religious, or philosophical beliefs, race or ethnic origin, trade union membership, political persuasion, health or sex life or biometric information.</p><h2>How We May Collect Your Personal Information</h2><p>There are several ways that we may collect your Personal Information, including:</p><ul>	<li>By you contacting us;</li>	<li>By e-mail correspondence with us;</li>	<li>By registering for a service offered by us;</li>	<li>By responding to surveys conducted by us;</li>	<li>By us collecting your publicly available personal information from the Internet (e.g. your Address, Company Registration Number, Director Details and/or VAT number);</li>	<li>By our other clients (e.g. financial institutions and insurers) who may be your client or supplier, to whom you have given consent to disclose your personal information to us; and</li>	<li>When we are required by law to collect your personal information.</li></ul><h2>What Are Cookies?</h2><p>Cookies are utilized in collecting general use and volume statistical data such as your internet protocol address (IP Address), metadata, location data as well as the date and time of you accessing this Website, which excludes your personal information. These cookies monitor your preferences and profile information in order to send you more relevant information regarding your ThisIsMe.com account. Our cookies are created in order for us to decode the information stored in them. You can decline our Cookies, however, by doing so it may interfere with your use of this website. We use the information we collect, with regard to Cookies for statistical purposes and to determine how this Website is used so that we may improve it. We may provide such information collected to outside vendors located overseas for such purposes. No personal information is stored in cookies</p><h2>Third Parties Tracking And Statistics</h2><p>Tracking and collecting data about visitor activity would not personally or directly identify you when you visit this Website. Instead, we use information such as the content of the site, and date and time a user views this content or user location information associated with a particular IP address. To exclude new customers from any unnecessary advert retargeting, we use cookies to confirm a user registration.</p><h2>Third Party Correspondence For Verification</h2><p>We might make use of third parties to, amongst other things; verify authenticity of information and/or data supplied by users or to verify validity of aforementioned data. These relationships between us and all third parties are protected by strict contracts and SLAs. All data protection policies of associated third parties are reviewed regularly. Data exchanged between us and third parties is kept to an absolute minimum, purely to achieve the required action/intention of data validation and verification. We maintain these requirements to meet the criteria of POPI and similar personal information protection acts globally.</p><h2>Support data</h2><p>Support requests and user feedback is stored by us for record keeping and quality assurance. Should you wish to provide feedback, complaints or queries, or request technical support you may submit your contact information – name, address, telephone number or email address. This information also facilitates the resolution of similar issues and allows us to improve its overall service to its users and registered merchants. Should you wish your information be removed from our servers, a request to eliminate this information can be submitted to info@thisisme.com.</p><h2>Information We May Need To Share</h2><p>We may be required to share personal information in the following circumstances: • When investigating a case of fraud, or required by law or legislation to do so, to comply with a court order or judicial proceeding, or similar legal scenario; • At the request of a third party, with your prior consent; • When disclosure of information is necessary to protect our rights, your safety or the safety of others; • When disclosure of information in the public interest to do so; and/or • If we are bought or our assets sold as a whole or in portions, or we become involved in a merger. In such an event you will be notified via email and/or prominent advertising on our site. This notice will include changes in ownership or use of your personal information, as well as choices you may have regarding this information.</p><h2>Account Access/Changes</h2><p>Should you wish to terminate your account, you are required to email info@thisisme.com with your account details – username, email address, first name and last name. Before we close your account, we notify you via email/OTP for security purposes. Upon confirmation, your account will be terminated and your log in ability deactivated immediately, or in any event within 30 days. You have the right, subject to relevant legislation, to access, update, delete and/or amend any inaccuracies or change your personal information or object to the processing of your Personal Information. You may log into your account on our site and make these changes. Emailed requests to amend data shall receive a response within 5 days.</p><h2>Duration and Retention Of Data Storage</h2><p>We store your information in order to provide our full services to you, and will retain this information for the duration of your account with us. Should you wish to remove your information from being accessed by us, you may do so by contacting us at info@thisisme.com. In addition we will retain and utilize your information as necessary to fulfil our legal obligations, resolve disputes and enforce our agreements. Once your account is deleted, your personal information will be void in our system. Please note this excludes transaction data, history logs and records required for legal obligations, dispute resolution and to implement agreements as well as previous verifications of your identity. Irrespective of the above, we retain your personal information in accordance with the data retention periods prescribed by POPI and other applicable legislation.</p><h2>Transfer of Personal Information Across Borders</h2><p>In order to provide the Services, ThisIsMe transfers certain information across borders and outside of the Republic of South Africa. We do so using international best practices to secure the information in transit and at rest. By using the Services, you accept and consent to your Personal Information being transferred outside of the Republic.</p><h2>Use Of Text/Email For Admin Purposes</h2><p>We may send you a replacement password or inform you of changes to our services via email. There are no additional promotional emails sent to you without your full consent, and you may withdraw your consent at any time by contacting us at info@thisisme.com or by following the “unsubscribe” instructions found in our email correspondence. Should you have made any referrals, these friends may request to remove their information from our database by contacting us at info@thisisme.com. It may be necessary to occasionally send out a service related announcement or technical notice. You may not opt-out of these communications and they are not promotional in nature.</p><h2>Customer Feedback</h2><p>We display customer testimonials, comments and reviews on our site possibly containing personal information. To respect customer privacy, we request consent via email to display your name along with the particular piece of feedback you have provided, prior to posting on the site.</p><h2>Chat Forums And Blogs</h2><p>As our chat forums, bulletin boards, blogs and chat rooms are accessible to all users of the site you should take note that any information you voluntarily disclose on these mediums may be accessed, collected and utilized for unsolicited messages. We do not hold responsibility for personal information you have chosen to submit. You may remove your personal information from our blog, community forum, as well as remove a testimonial by emailing us at info@thisisme.com. In any event where we may not be able to remove your personal information we will notify you via email.</p><h2>Social Media Interaction</h2><p>You can interact with social media networking sites via the appropriate social networking icons found across our site and in our correspondence, as well as participating in our social network verification layers. For these Social Media Features to function accurately we set a cookie, and we may need to collect your IP address and the page on our site you visited. Either our third party hosts the Social Media Features and Widgets on our site, or we host them directly. Your social media interactions using these features are bound to the privacy policy of any third party that may provide them.</p><h2>Links To Outside Sites</h2><p>We recommend you read through the privacy policies of all websites you visit, as sharing your personal information on any other sites will be governed by privacy policies applicable to those sites. This Website might include links to outside sites with differing privacy standards. This Website may provide links to third party web sites. You should be aware that linked web sites may also collect your Personal Information (including information generated through the use of cookies) when you link to their web sites. We are not responsible for how third party web sites collect, use or disclose your information as well as their privacy policies, and you must make your own choice on whether you want to use those other web sites and the services offered on same. We confirm that this Privacy Policy applies solely to information collected by this web site.</p><h2>Security Measures</h2><p>We value the security of your personal information, and follow industry standards in our protection of the personal information submitted to us – during transaction and once we receive it. Sensitive information such as your bank account numbers are encrypted by secure socket layer technology (SSL). We protect your personal information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption and information access authorisation controls. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to or making alterations to data we maintain</p><h2>Privacy Policy Alterations</h2><p>We reserve the right in our sole discretion and without prior notice to you, to change, amend, modify and/or replace in its entirety, this privacy policy. Changes, amendments and/or modifications to this privacy policy may happen sporadically, so we advise you regularly review this privacy policy. The privacy policy posted at any time on this Website shall be deemed to be the privacy policy then in effect. Should you have questions regarding this Privacy Policy, do not hesitate to contact us at info@thisisme.com.</p><h2>Indemnity</h2><p>Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence. If you disclose your personal information to a third party, such as an entity which operates a website linked to this Website or anyone other than us we shall not be liable for any loss or damage, howsoever arising, suffered by you as a result of the disclosure of such information to the third party. You should always ensure that you read the privacy policy of any third party.</p><h2>Children’s Rights</h2><p>We define people under the age of 18 as children. This website is not intended for the use of children and we do not intend to collect information about children and do not intentionally collect information from children. You must be at least 18 to access or use this Website or become a subscriber and/or register on this Website.</p>

Privacy Policy

<div>Last update: 10 March 2022</div><div><br></div><h2>Summary of the ThisIsMe service</h2><div>ThisIsMe simplifies Know-Your-Customer (KYC), Anti-Money Laundering (AML) and on-boarding processes for businesses through the provision of data validation, verification and capturing services (“the Services”).</div><div><br></div><div>Our technologies are multi award-winning, highly scalable and reduce the risk mitigation and regulatory burden for numerous industries.</div><div><br></div><div>ThisIsMe merges concrete personal authentication with online identity proofing, providing the security an individual or business requires for participation in secure and trustworthy digital transactions or services with added confidence.</div><div><br></div><h2>Privacy</h2><div>We respect your privacy and will not disclose your personal information to third parties without your authorisation. The manner in which we gather, use and share your information is regulated in more detail as described in our Privacy Policy (“Privacy Policy”). &nbsp;The Privacy Policy is hereby incorporated into this Agreement. &nbsp;If you are not satisfied with the level of privacy we provide or otherwise disagree with anything in the Privacy Policy, then you are deemed to not agree to this Agreement and you should not use the Website. By continuing to use the website and the Services you are deemed to have accepted the terms of this Agreement and the Privacy Policy.</div><div><br></div><div>Please read and understand our <a href="/legal/privacy-policy">Privacy Policy</a>.</div><div><br></div><h2>Notifications &amp; Communication</h2><div>We communicate with our users via automatic alerts, notifications and/or service updates. These alerts are sent to you in the event of a material alteration to the Service, for example, the Privacy Policy content. Notifications and updates are sent to the mobile number or primary email address provided by you during registration</div><div><br></div><h2>Availability of the Website and the Service</h2><div>We will always do our best to ensure that the website and the Service are available at all times. However, your access to and use of the Service may be interrupted from time to time by, inter alia, the malfunction of equipment, updating, maintenance or repair of the Services or the Website or any other action that we, in our sole discretion, may elect to take. We do not guarantee that access to the Service and/or our website will be uninterrupted, timely, secure, or error-free or that content loss won't occur.</div><div><br></div><div>We may, in our sole discretion, terminate, suspend and modify the Website, with or without notice to you. You agree that ThisIsMe we will not be liable to you in the event that we choose to suspend, modify or terminate the Website.</div><div><br></div><h2>Restrictions on the use of the ThisIsMe service</h2><p>At all times, you agree to refrain from:</p><ul><li>Making use of or attempting to use any form of software, tool, agent, engine or other piece of equipment, which may include spiders, browsers, robots, avatars or intelligent agents, to search or navigate our services, except the search engines and agents we offer though our Service, as well as any other third party web browsers, e.g. Google Chrome.</li><li>Making use of any spider, robot, scraper, deep link or any other similar automated data capturing or extraction tools, algorithm, program or methodology to access, acquire, copy or monitor any capacity of our service without our expressed written consent, which may be withheld at our sole discretion.</li><li>Attempting to tamper with any element of the software encompassed within our service, including deciphering, disassembling, decoding or reverse-engineering any component to our services; or</li><li>Transmit or post any file that may contain worms, Trojan horses, viruses of any other form of contamination or destructive elements which interfere with the performance of our services.</li></ul><p></p><h2>Agreement Termination</h2><div>This Agreement applies until terminated by you or by us in accordance with this Agreement as well as the Merchant Agreement and/or Master Services Agreement concluded between the Parties, as the case may be. Should you wish to terminate this Agreement, thereby effectively deactivating your Account, you may do so by contacting support@thisisme.com with your Account details (username, email address, first name and last name).</div><div><br></div><div>We hold the right to terminate your Account at any time; including the following instances:</div><div><br></div><ul><li>If any provision set out in this Agreement has been breached, or you fail to comply with these provisions in any way.</li><li>If we believe we are required by law to do so, e.g. in the case of an Account or our services being used unlawfully.</li><li>Upon receipt of notice from you, provided the email address listed in your Account details and member information matches and any further agreement such as a Merchant Agreement or Master Services Agreement condones such an instance.</li></ul><h2>Agreement Alterations</h2><div>This Agreement may, in our sole discretion, be amended from time to time. We post announcements of these alterations to the site and send out notifications to your primary email. We will always state the latest modification to this Agreement on this page of the site. When using our Services you are bound and agree to any amendments or updates to the Agreement after these have been posted.</div><div><br></div><h2>Intellectual Property Rights</h2><div>All information included in the Service is copyright protected, patented and/or trademarked by law. This includes the “look and feel” (i.e. graphics, text, logos, icons and fonts), images and photographs, notices, editorial content, software and any other elements of the Website. We grant you the right to view and use the Service and/or the Website subject to these terms.</div><div><br></div><div>You are entitled to download or print a copy of this information for your personal, non-commercial or internal use only. Any form of reproduction (both electronic and physical) distribution or reprint is prohibited without prior written consent.</div><div><br></div><h2>Governing Law</h2><div>This Agreement and all matters or disputes arising herefrom or incidental hereto shall be governed and construed in accordance with the laws of the Republic of South Africa.</div><div><br></div><h2>Limitation of Liability</h2><div>We shall not be liable for any direct, indirect, incidental, special or consequential loss or damages which might arise from your use of, or reliance upon, the Website or the content contained in the Website, the Service and/or unlawful activity on our Website and/or any Third Party website or service.</div><div><br></div><h2>Disclaimer</h2><div>The use of our Website and/or the Service are entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the same or reliance on any information on the same. We take reasonable measures to ensure that the content of our Website is accurate and complete, however, we make no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of our Website, the Service or as to the accuracy, completeness or reliability of any information on our Website.</div><div><br></div><div>We disclaim liability for any damage, loss or liability, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of our Website, the Service and/or any content of our Website unless otherwise provided by law.</div><div><br></div><h2>General</h2><div>You may not cede, assign or otherwise transfer your rights and obligations in terms of this Agreement to any third party.</div><div><br></div><div>Any failure on the part of you or us to enforce any right in terms of this Agreement shall not constitute a waiver of that right.</div><div><br></div><div>If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.</div><div><br></div><div>No indulgence, extension of time, relaxation or latitude which any party may show, grant or allow to the other party shall constitute a waiver by that party of any of its rights and it shall not thereby be prejudiced or stopped from exercising any of its rights against the other party which may have arisen in the past or which might arise in the future.</div><div><br></div><h2>Get In Contact</h2><div>If you have any questions, queries or concerns regarding our Terms of Use please don't hesitate to <a href="/contact-us">get in contact</a> with us.&nbsp;<br></div><div><br></div>

Terms of Use

<p>ThisIsMe considers the protection of registrants’ personal information as paramount. It is predominantly for this reason that ThisIsMe was established, in order to protect individuals from unauthorised access to and use of their personal, identifiable information.</p><p>In order to protect registrants and partner merchants against the unauthorised usage, retention or storage of personal information, ThisIsMe makes use of a consent-driven process in all instances where consent is required and when user data is transferred. Certain information can be obtained by a requesting party without the express consent of the individual, but this is limited to the bare minimum. Should consent to view and or store information be required when accessing a client’s information, ThisIsMe will suspend the release of data until the user themselves have provided their express consent using one of the integrated tools available within the ThisIsMe platform. These include, but are not limited to:</p><ul>	<li>Consent provided via the “My Requests” section of a ThisIsMe user’s logged-in profile.</li>	<li>Consent via response to SMS based requests where the user has responded in the affirmative.</li>	<li>Consent via response to an email request in which the user has supplied express consent post login.</li>	<li>Consent via USSD process (whether user or network initiated).</li>	<li>Consent via the provision of a security PIN as selected by the user post login.</li>	<li>Telephonic consent provided during telephonic interactions.</li></ul><p>Furthermore, ThisIsMe has strict internal policies in place regarding the provision and handling of user data. These policies cover the following areas:</p><ul>	<li>Paper Records</li>	<li>Retaining personal information</li>	<li>Email and Personal Productivity Software</li>	<li>Remote Access</li>	<li>Laptops and Other Mobile Storage Devices (incl. Mobile Phones, PDAs, USB memory sticks, External Hard Drives, etc.)</li>	<li>Using wireless networks</li>	<li>Data transfers and encryption</li>	<li>Appropriate Access and Audit Trail Monitoring</li>	<li>Disposal of paper and media</li>	<li>Disaster recovery</li></ul><p>In addition to this, ThisIsMe encrypts all user data using bank-grade encryption techniques. In cases where consent to view user data is required, only an affirmative response from the user, via the communication methods listed above will unlock the users’ data and allow it to be decrypted.</p>

POPI

<p>The Promotion of Access to Information Act ("PAIA"), provides for methods and processes for you to exercise your constitutional right of access to information that is held by a private or public body and that is required for the protection of any rights.</p>
<p>ThisIsMe (Pty) Ltd, the licensee for ThisIsMe, Inc. in Africa and the Middle East, is one such private body and is committed to upholding your rights as enshrined in the Consititution of the Republic of South Africa.</p>
<p><a href="https://www.thisisme.com/media/THISISME%20(PTY)%20LTD%20PAIA%20Manual.pdf">Download Manual and Form</a></p>

Promotion of Access to Information Act - PAIA

PAIA

<h1 class="title">Legal</h1>
<h2 class="sub-title m-b-10">All applicable laws and regulations.</h2>
