Small Business
Enterprise

FAQ

Frequently asked questions

What is FICA and why does my business need to comply?
Can ThisIsMe help me comply with FICA?
Can ThisIsMe automate my FICA verification process?
Is ThisIsMe affordable for small businesses?
How can I sign up for ThisIsMe’s services?
Do you provide global solutions?
How can I contact support?
Can I store customer and/or employee reports for future reference?
What are the working hours for support?
How long do you store your clients’ service request data?
I want to see how your products and services work. How can I request a demo?
How does ThisIsMe's pricing work?
How secure is your cloud-based solution?
Where do you get your data from?
What is SSO?
How do I add users to our existing company Partners profile?
Where can I access ThisIsMe's API documentation?
I cannot access my API documentation. What must I do?
Can I process batch data with ThisIsMe?
What sanctions and regulatory enforcement lists do you screen against?
Are you compliant with the the Protection of Personal Information Act (POPIA)?
Do you adhere to the Promotion of Access to Information Act (PAIA)?
What do your error messages mean?
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Still have some unanswered questions?
Please do not hesitate to ask us.