DHA Downtime Alerts and System Announcements 

ThisIsMe will now be providing our customers with alerts and communications on WhatsApp. 

• Department of Home Affairs (DHA) downtime alerts
• Important System Announcements 
• Other important communications 

What is DHA Downtime?

The Department of Home Affairs's (DHA) systems frequently go out of service and become inaccessible. When this happens, we immediately notify our clients of this upstream error so that our clients are empowered to take appropriate action. 

Please note that DHA downtime is entirely out of ThisIsMe's control, as is the case with any other company that relies on the DHA to provide their services. 

ThisIsMe's new adoption of WhatsApp allows us to immediately deliver these DHA downtime alerts to our clients. 

KYC, Identity Verification and Digital Onboarding for South Africa 

ThisIsMe is South Africa’s leading provider of digital tools for tasks like enhanced due diligence, KYC, customer due diligence, data validation and risk assessment. Committed to world-class standards for data handling and data privacy, ThisIsMe is proud to be at the forefront of a trust-based and privacy-compliant digital world. To experience our full suite of advanced due diligence services, contact our team here.