Terms of Use

A summary of the ThisIsMe service

ThisIsMe is an online Identity Verification Service that provides evidence of your online individuality’s authenticity whenever it is requested (“the Service”). In the initial stages of registering an account with ThisIsMe on this Website (“the Website”) we utilise a system that proves the connection between you and secure third-party providers’ information systems. Our systems fulfil Know Your Customer (KYC) and Anti-Money Laundering (AML) identity guidelines.

These elements allow the secure online trade of regulated products and services. ThisIsMe merges concrete personal authentication with online identity proofing, providing the security an individual or business requires for participation in secure and trustworthy digital transactions or services with added confidence.

As an integrated verification provider, ThisIsMe provides a convenient service that allows its members 100% control over their personal online information and identity. Furthermore, ThisIsMe has developed an information dissemination platform that allows users to distribute both time-limited and open-ended permission tickets that allow or prevent access to their information.

Your ThisIsMe profile places ultimate control of your online identity’s accessibility solely in your hands. You decide who may access your online information, as well as the duration of disclosure once requested.

The use of the Service to our registered members is free.


Personal Account Control

Your access to services provided by ThisIsMe is tied to your personal details and thus non-transferable to any other entity or person. Furthermore, you are granted access and use of this service on the condition it is used for lawful purposes only.

Upon completing registration with ThisIsMe, you confirm that:

  • You are at least 18 years old; or
  • You are legally allowed to enter into binding contracts.
  • Your use of the service is strictly personal and in no way accessed on behalf of another individual.
  • Your information provided is accurate and does not misrepresent your identity or user information.

The responsibility for the use of your account and security details including your password and any other security detail is yours alone. All reasonable precautions to prevent unauthorised access to your account must be considered and strictly followed.

ThisIsMe holds the right to suspend an account and terminate your ability to use our services if you have not met the material requirements that comply with any stage of our service provision. However, before any action is taken to suspend or terminate a user account we will provide you the opportunity to submit additional personal representations.


We respect your privacy and will not disclose your personal information to third parties without your authorisation. The manner in which we use your information is regulated in more detail as described in our Privacy Policy (“Privacy Policy”).  The Privacy Policy is hereby incorporated into this Agreement.  If you are not satisfied with the level of privacy we provide or otherwise disagree with anything in the Privacy Policy, then you are deemed to not agree to this Agreement and you should not use the Website. By continuing to use the website and the Service you are deemed to have accepted the terms of this Agreement and the Privacy Policy.

Please read and understand our Privacy Policy here.

Notifications & Communication

We communicate with our members via automatic alerts, notifications and/or service updates. These alerts are sent to you in the event of a material alteration to the Service, for example, the Privacy Policy content. Notifications and updates are sent to the mobile number or primary email address provided by you during registration.

Availability of the Website and the Service

We will always do our best to ensure that the website and the Service are available at all times. However, your access to and use of the Service may be interrupted from time to time by, inter alia, the malfunction of equipment, updating, maintenance or repair of the Service or the Website or any other action that we, in our sole discretion, may elect to take. We do not guarantee that access to the Service and/or our website will be uninterrupted, timely, secure, or error-free or that content loss won't occur.

We may, in our sole discretion, terminate, suspend and modify the Website, with or without notice to you. You agree that ThisIsMe Inc. and/or we will not be liable to you in the event that we choose to suspend, modify or terminate the Website.

Member information updates

You alone decide the fate of your personal information stored via your encrypted ThisIsMe Account and who has access to your data. It is the responsibility of each ThisIsMe account holder to maintain their personal details so all information is accurate and up to date. You may update details through the site or by emailing us at info@thisisme.com with any changes. We can only deliver notifications and other site communication when your contact details are up to date. Any changes you make or request be made, to your personal information must be confirmed by you prior to the changes being effected.

Any communication will be sent to your primary email address or mobile number. You are also responsible for maintaining the security of your password, which is used in conjunction with your username to allow access to our service. Should you notice any unauthorised use of your personal information, you agree to send us an alert to info@thisisme.com.

Restrictions on the use of the ThisIsMe service

At all times, you agree to refrain from:

  1. Making use of or attempting to use any form of software, tool, agent, engine or other piece of equipment, which may include spiders, browsers, robots, avatars or intelligent agents, to search or navigate our services, except the search engines and agents we offer though our service, as well as any other third party web browsers, e.g. Google Chrome.
  2. Making use of any spider, robot, scraper, deep link or any other similar automated data capturing or extraction tools, algorithm, program or methodology to access, acquire, copy or monitor any capacity of our service without our expressed written consent, which may be withheld at our sole discretion;
  3. Attempting to tamper with any element of the software encompassed within our service, including deciphering, disassembling, decoding or reverse-engineering any component to our services; or
  4. Transmit or post any file that may contain worms, Trojan horses, viruses of any other form of contamination or destructive elements which interfere with the performance of our services.

Agreement Termination

This Agreement applies until terminated by you or by us as set out above in the Agreement Adjustments section below. Should you wish to terminate this Agreement, thereby effectively deactivating our Account, you may do so by logging into your existing Account and selecting the ‘deactivate your account’.

As an alternative measure, you may email support@thisisme.com with your Account details (username, email address, first name and last name.) For increased security, we will confirm the deactivation of your Account to you via email before proceeding with its termination. Once you have confirmed your Account via email it will be closed immediately, along with your ability to login.

The Account data will be removed from our site, as set out in our Privacy Policy.  We hold the right to terminate your Account at any time; including the following instances:

  • If any provision set out in this Agreement has been breached, or you fail to comply with these provisions in any way.
  • If we believe we are required by law to do so, e.g. in the case of an Account or our services being used unlawfully.
  • Upon receipt of notice from you, provided the email address listed in your Account details and member information matches.

Agreement Alterations

This Agreement may, in our sole discretion, be amended from time to time. We post announcements of these alterations to the site and send out notifications to your primary email. We will always state the latest modification to this Agreement on the site. When using our services you are bound and agree to any amendments or updates to the Agreement after these have been posted.

Intellectual Property Rights

All information included in the Service is copyright protected patented and/or trademarked by law. This includes the “look and feel” (i.e. graphics, text, logos, icons and fonts), images and photographs, notices, editorial content, software and any other elements of the Website. We grant you the right to view and use the Service and/or the Website subject to these terms.

You are entitled to download or print a copy of this information for your personal, non-commercial or internal use only. Any form of reproduction (both electronic and physical) distribution or reprint is prohibited without prior written consent.

Governing Law

This Agreement and all matters or disputes arising herefrom or incidental hereto shall be governed and construed in accordance with the laws of the Republic of South Africa.

Limitation of Liability

We shall not be liable for any direct, indirect, incidental, special or consequential loss or damages which might arise from your use of, or reliance upon, the Website or the content contained in the Website, the Service and/or unlawful activity on our Website and/or any Third Party website or service.


The use of our Website and/or the Service are entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the same or reliance on any information on the same. We take reasonable measures to ensure that the content of our Website is accurate and complete, however, we make no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of our Website, the Service or as to the accuracy, completeness or reliability of any information on our Website.

We disclaim liability for any damage, loss or liability, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of our Website, the Service and/or any content of our Website unless otherwise provided by law.


You may not cede, assign or otherwise transfer your rights and obligations in terms of this Agreement to any third party.

Any failure on the part of you or us to enforce any right in terms of this Agreement shall not constitute a waiver of that right.

If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.

No indulgence, extension of time, relaxation or latitude which any party may show, grant or allow to the other party shall constitute a waiver by that party of any of its rights and it shall not thereby be prejudiced or stopped from exercising any of its rights against the other party which may have arisen in the past or which might arise in the future.

These terms and conditions contain the whole agreement between you and us, and no other warranty or undertaking is valid, between the parties, unless contained in this document.